How To Recall An Email In Outlook

How To Recall An Email In Outlook

If you’ve ever sent an email and immediately realized you made a mistake or sent it to the wrong person, don’t worry—I’ve got you covered. In this article, I will guide you through the process of recalling an email in Outlook using Microsoft Exchange or Microsoft 365.

Outlook, developed by Microsoft, is a widely used email client that offers various features to enhance your email experience. Email recall is one such feature that allows you to retrieve or replace an email message that has been sent.

Recalling an email can be a lifesaver in professional settings where accuracy and precision are crucial. By following the steps outlined in this article, you’ll be able to recall the email and rectify any errors or content you wish you hadn’t sent.

In order to recall an email in Outlook, you need to be using either Microsoft Exchange or Microsoft 365 and be in the same organization. This ensures that the email recall feature is available to you.

Continue reading to learn how to recall an email in both Outlook for Windows and the web version ( of the email client.

How to Recall an Email in Outlook for Windows

How to Recall an Email in Web Version

If you’re using’s web version, you have the option to undo the sending of an email with the “Undo send” feature. While you can’t recall an email once it’s been sent, this feature allows you to retract the message before it reaches the recipient’s inbox. Here’s how:

  1. Compose and compose your email as usual by clicking on the “Compose” button.
  2. Write your email content, ensuring everything is correct and ready to be sent.
  3. Before clicking on the “Send” button, keep an eye on the bottom-right corner of the compose window.
  4. Once you click on “Send,” a notification will appear at the bottom-left corner of the screen, confirming the email has been sent.
  5. Immediately after sending, you can click on the “Undo” option within the notification to retract the email and return to the compose window.
  6. Make the necessary changes or corrections and re-send the email if desired.
See Also:   Best Paying Jobs In Package Goods/Cosmetics

This feature gives you a brief window of opportunity to correct any mistakes or make last-minute edits before your email is delivered to the recipient’s inbox. Remember to keep an eye out for the “Undo” option as you send your messages to take advantage of this helpful feature. Undo Send

Important Notes about Email Recall in Outlook

When it comes to recalling emails in Outlook, there are a few important limitations and considerations to keep in mind. These factors can impact your ability to successfully recall a sent message and may affect the overall outcome of the recall process. Here are some key points to remember:

Email Recall Limitations

Recalling an email is only possible if certain conditions are met. Firstly, both the sender and recipient must be using Microsoft Exchange or Microsoft 365 and be within the same organization. Additionally, the email must still be unread by the recipient. Once the email has been opened, it cannot be recalled. It’s important to note that if the recipient is using a different email client or service, the recall feature may not work as intended.

Outlook Web Service Limitations

If you are using the web version of Outlook, known as, the ability to recall an email is not available. However, there is an alternative option called “Undo send.” This feature allows you to cancel a message before it is sent. It’s accessible through the Settings gear icon and can be enabled by going to the Compose and reply section.

Recall Status Updates

After initiating an email recall in Outlook, it’s essential to be aware of the possible outcomes. The recall process does not guarantee that the email will be successfully recalled. There are three potential scenarios that can occur:

  1. If the recall is successful, the original email will be deleted from the recipient’s inbox.
  2. If the recall fails, the recipient will receive both the original email and a notification indicating the recall attempt.
  3. If the recall fails and the recipient has already read the email, they will receive the recall notification but will still have access to the original message.
See Also:   Sewing Machine Motor Buying Guide

Keeping these limitations and outcomes in mind, it’s important to exercise caution when sending emails and double-check their content before clicking the send button. While the recall feature can be helpful, it’s not foolproof, and prevention is always better than correction.

Email Recall Limitations Image

Remember, understanding the intricacies of email recall in Outlook can help you make informed decisions and prevent potential mishaps. Now that you are aware of these important notes, let’s proceed to the conclusion of our guide.


In conclusion, recalling an email in Outlook can be a valuable feature for rectifying errors or replacing sent messages. By diligently following the steps provided in this article, you can effectively recall or replace an email in Outlook, thereby ensuring that critical communications are not mistakenly sent. It is crucial to review and understand the requirements for email recall, as well as any limitations or restrictions that may be applicable.

Recalling an email in Outlook provides users with the capability to fix mistakes promptly, safeguarding professional relationships and maintaining a high standard of communication. Whether you are using Outlook for Windows or the web version of, the recall feature offers a convenient solution for correcting inadvertent errors.

In situations where email recall is not possible in the web version of, utilizing the Undo send feature can serve as an alternative. By selecting the Undo option quickly after sending the email, you can prevent the message from being delivered and make necessary changes before resending.

In summary, by understanding the procedures for recalling emails in Outlook and remaining mindful of the specific requirements and limitations, users can effectively manage their email communication, rectify any errors, and ensure the delivery of accurate and appropriate messages.


Can I recall an email in Outlook for Windows?

Yes, if you are using Outlook for Windows and meet the requirements of using Microsoft Exchange or Microsoft 365 in the same organization, you can recall an email message from the Sent Items folder.

How do I recall an email in Outlook for Windows?

To recall an email in Outlook for Windows, go to the Sent Items folder, open the email you want to recall, and select the “Actions” tab. Then, click on “Recall This Message” and choose whether to delete the unread copies of the message or delete and replace the message.

See Also:   How Much Does Window Tinting Cost

Can I recall an email in the web version of

No, you cannot recall an email in the web version of However, you can use the “Undo send” feature to cancel a message before it is sent.

How do I use the Undo send feature in web version?

To use the Undo send feature in the web version of, compose your email and click on the “Settings gear” icon in the top-right corner of the screen. Then, select “Compose and reply” settings and enable the “Undo send” option. This allows you to cancel a message within a specified time after clicking the Send button.

Are there any limitations to email recall in Outlook?

Yes, there are some limitations to email recall in Outlook. For example, both the sender and recipient must be using Microsoft Exchange or Microsoft 365 in the same organization. Additionally, email recall may not work for messages sent to recipients outside of your organization or if the recipient has already read the message.

How can I check the status of a recalled email in Outlook?

To check the status of a recalled email in Outlook, open the “Sent Items” folder and look for a recall success or failure notification. The recall status updates will inform you if the recall was successful or if it encountered any issues.

Can I recall an email if it has already been read by the recipient?

Email recall may not be successful if the recipient has already read the email. Once a recipient opens an email, recalling the message becomes more challenging, and the success of the recall depends on various factors.

Get the scoop from us
You May Also Like

Monkey Mart Unblocked

Welcome to Monkey Mart Unblocked, the online game that brings the excitement of running your own supermarket right to your screen. Whether you’re looking to pass the time or challenge…